Terms & Conditions

Monthly refers to every 30 days. *Hair oils will be shipped alternatively every 30 days from the date you subscribe. **Hair accessory packs consist of four randomly selected hair accessory pieces and a 5ml rose & jasmine hair balm. ***Mary Kay gift will be sent out after the 4th monthly payment has been received. Free Standard delivery: 2-5 working days.

1. Introduction

These terms govern the use of our subscription services.

By subscribing, you agree to these terms and conditions.

2. Services Provided

The subscription grants access to specific products or services as outlined on our website or app.

Subscription details, including pricing, duration, and features, will be confirmed during sign-up.

3. Eligibility

Subscriptions are available to UK residents.

You must provide accurate and up-to-date information during registration.

4. Payments and Billing

Payments are recurring and will be charged automatically to your chosen payment method (e.g., credit/debit card).

Prices include VAT unless specified otherwise.

If payment fails, we may retry or suspend the subscription until payment is received.

5. Free Trials

If a free trial is offered, it will automatically convert to a paid subscription unless canceled before the trial ends.

Details of the trial period will be provided at sign-up.

6. Renewals and Cancellations

Subscriptions renew automatically unless canceled before the renewal date.

To cancel, use your account settings or contact us directly.

UK law gives you the right to cancel within 14 days of the initial subscription date (cooling-off period) for a full refund unless services have already been used.

7. Refunds

Refunds are granted at our discretion, except during the statutory 14-day cooling-off period.

No refunds are issued for partial periods after cancellation unless required by law.

8. Changes to Terms and Services

We may modify these terms, prices, or services with at least 30 days’ notice via email or on our platform.

Continued use of the service after changes indicates acceptance of the new terms.

9. Termination

We reserve the right to terminate or suspend your subscription for non-compliance with these terms or misuse of our services.

You may terminate your subscription at any time, subject to cancellation terms.

10. Your Rights

UK consumers are entitled to certain rights under the Consumer Rights Act 2015, including services being provided with reasonable care and skill.

For unresolved complaints, you can contact the UK Consumer Ombudsman Service.

11. Data Protection

We process personal data in accordance with GDPR and the Data Protection Act 2018.

For details, please refer to our Privacy Policy.

Subscribers can request data deletion or access by contacting us at manager@mybraidinghair.co.uk.

12. Liability

We are not responsible for interruptions caused by circumstances outside our control.

Liability is limited to the total fees paid in the last 12 months.

13. Governing Law and Disputes

These terms are governed by the laws of England and Wales.

Disputes shall be resolved in the courts of England and Wales.

14. Contact Information

If you have any questions or concerns, please contact us at:

Email: manager@mybraidinghair.co.uk